Ajar Productions

FAQ 26

• What are the limitations of in5 in Demo mode?
• How do I transfer my in5 activation from one computer to another?
• Can I publish using in5 to a SCORM-based LMS?
• Can I create RTL layouts with in5?
• Is there a distribution limit on the content that I create with in5?

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Getting Started 1

• What happens after I purchase in5? How do I access serial numbers for licensing?

Publishing 22

• Publishing in5 Documents to Microsoft Sharepoint
• Lightbox opens and is empty (X-Frame-Options restriction)
• Exporting InDesign to Google Ads (AdWords) using in5 and Validating Your Ad
• Sharing zipped HTML files via Email
• Optimizing file size for Google Ads exported from InDesign with in5

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Publishing to WordPress with the in5 Embed Plugin 5

• Content not scaling to fit width inside of an iframe on iOS
• "Invalid File" Error with in5 Embed Plugin version 1.0.1 or earlier
• How to Increase Your Wordpress Upload Limit for the in5 Embed Plugin
• Is the in5 embed plugin compatible with WordPress editor plugins (e.g., Elementor)?
• Responsive in5 content on WordPress

Creating Interactivity 10

• How to Handoff An InDesign Document with Scrolling Frames Inside
• How to Include a Submittable Form in Your InDesign Document
• Enabling Swipe Gestures on Mobile and Desktop
• Adding Animation from Tumult Hype or Adobe Animate to an InDesign + in5 project
• How to Add a Hyperlink to an SVG File From Adobe Illustrator

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Troubleshooting & Error Messages 17

• "IOError: Cannot find the folder" in5 export error
• Typekit font family name workaround for in5 versions prior to 3.3.6
• Fixing InDesign iframe embeds with the wrong size
• What to do when images are fuzzy or blurry when exporting from InDesign with in5
• Hyperlinks to external websites not working from InDesign

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Customizing in5 Output 22

• How to remove the Web App installation instruction screen(s)
• Forcing the Flipbook to Single Page Mode
• Using TypeKit Fonts with InDesign + in5 Web Projects
• How do I load a multi-page PDF into a lightbox (and have it work on an iPad)
• Triggering JavaScript Functions with InDesign & in5

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Working with Video 4

• Including video with an alpha channel (transparency) in a digital publication with InDesign & in5
• How to Hide the Big Play Button (and All Controller UI) on a Video
• Autoplaying Audio & Video with InDesign & in5
• Inserting Video From a Remote URL

Creating Kiosk Apps for Museums and Tradeshow Displays 1

• Automatically Open Windows Touchscreen on First Page

Licensing and Activation 3

• I bought a license but I can only export a few pages (even though there are more pages in my document)...
• "User not found" or "Account does not exist" error message when trying to activate
• What's the difference between an Admin and a User with an in5 online account?

in5 Animated GIF Maker Chrome Extension 1

• My GIF file is very large. How do I shrink it?

Setting up Your Files in InDesign 1

• How do I know which pixel dimensions to use for my mobile layouts?

Accessibility with in5 3

• How to Add Alt Text to Images (and Other Page Items) with InDesign
• How to Maximize Alt Text & Accessibility when Rendering Text as Images
• Choosing a Page Format for Accessibility

Managing my online account 4

• How can I cancel my in5 subscription (aka turn off auto-renewal)?
• Can I upgrade my in5 plan? Is it pro-rated?
• Can I pre-pay for renewal of in5 or send a payment link to a reseller?
• Accepted Payment Methods - Can I pay via bank (ACH)/wire transfer, Paypal etc?