Enter your search term here...
New support ticket
Check ticket status
What are the limitations of in5 in Demo mode?
How do I transfer my in5 activation from one computer to another?
Can I publish using in5 to a SCORM-based LMS?
Can I create RTL layouts with in5?
Is there a distribution limit on the content that I create with in5?
See all 23 articles
Publishing with in5
Publishing in5 Documents to Microsoft Sharepoint
Lightbox opens and is empty (X-Frame-Options restriction)
Exporting InDesign to Google Ads (AdWords) using in5 and Validating Your Ad
Sharing zipped HTML files via Email
Optimizing file size for Google Ads exported from InDesign with in5
See all 13 articles
Publishing to WordPress with the in5 Embed Plugin
Content not scaling to fit width inside of an iframe on iOS
"Invalid File" Error with in5 Embed Plugin version 1.0.1 or earlier
How to Increase Your Wordpress Upload Limit for the in5 Embed Plugin
Is the in5 embed plugin compatible with WordPress editor plugins (e.g., Elementor)?
Responsive in5 content on WordPress
How to Handoff An InDesign Document with Scrolling Frames Inside
How to Include a Submittable Form in Your InDesign Document
Enabling Swipe Gestures on Mobile and Desktop
Adding Animation from Tumult Hype or Adobe Animate to an InDesign + in5 project
How to Add a Hyperlink to an SVG File From Adobe Illustrator
See all 8 articles
Troubleshooting & Error Messages
"IOError: Cannot find the folder" in5 export error
Typekit font family name workaround for in5 versions prior to 3.3.6
Fixing InDesign iframe embeds with the wrong size
What to do when images are fuzzy or blurry when exporting from InDesign with in5
Hyperlinks to external websites not working from InDesign
See all 13 articles
Customizing in5 Output
How to remove the Web App installation instruction screen(s)
Forcing the Flipbook to Single Page Mode
Using TypeKit Fonts with InDesign + in5 Web Projects
How do I load a multi-page PDF into a lightbox (and have it work on an iPad)
See all 18 articles
Working with Video
Including video with an alpha channel (transparency) in a digital publication with InDesign & in5
How to Hide the Big Play Button (and All Controller UI) on a Video
Autoplaying Audio & Video with InDesign & in5
Inserting Video From a Remote URL
Creating Kiosk Apps for Museums and Tradeshow Displays
Automatically Open Windows Touchscreen on First Page
Licensing and Activation
I bought a license but I can only export a few pages (even though there are more pages in my document)...
"User not found" or "Account does not exist" error message when trying to activate
What's the difference between an Admin and a User with an in5 online account?
in5 Animated GIF Maker Chrome Extension
My GIF file is very large. How do I shrink it?
Setting up Your Files in InDesign
How do I know which pixel dimensions to use for my mobile layouts?
in5 Online Account
Managing my online account
How can I cancel my in5 subscription (aka turn off auto-renewal)?
Can I upgrade my in5 plan? Is it pro-rated?
Can I pre-pay for renewal of in5 or send a payment link to a reseller?